Does insurance seem complicated? We are here for you!

You can insure your vehicle, quickly and easily, using two alternatives.

Οnline

1. Visit anytimeonline.com.cy and choose the plan that suits you best.
2. Fill in the premium calculation form following the instructions given.
3. Make the payment and receive your insurance policy in your email.

By phone

1. Call 800 88 800 free of charge to connect to one of our representatives.
2. Make the payment by phone and receive your insurance policy in your email.

The following vehicle categories CANNOT get insured at Anytime:

 Motorcycles & mopeds

• Vehicles with foreign license plates
• Heavy trucks
• Commercial trucks
• Taxis
• Buses & coaches
• School buses
• Caravans
• Rental vehicles
• Hearses
• Driving school vehicles
• Tractors & agricultural machinery
• Trucks transporting liquid fuels, chemicals or other dangerous goods
• Trucks transporting vehicles (e.g. road assistance)
• Trucks moving on airport runways
• Trucks moving in construction sites
• Refrigerators
• Fire engines
• Ambulances
• Garbage-collection vehicles

Click here for more.  

Anytime offers two main lines of motor insurance plans, which are Standard Drive and Smart Drive accordingly. In all our plans you can choose the cover packages that you need. For Standard Drive those packages are the following:

Economic: The ideal solution for those who wish the absolutely necessary by the law insurance cover (third party liability), including Road Assistance.

Additionally, for passenger vehicles, the cover of Windscreen & Glass Damage (optional) is included. 

Value: The most luxuriant basic program of third-party liability including the covers for ‘Windscreen and Glass damage’ as well as ‘Personal Accident’.

Additionally, for passenger vehicles Airbags coverage, Total loss and Misfueling (optional) are included.

Premium: Our full comprehensive insurance, designed for you wishing your vehicle’s full coverage. A complete insurance plan for any risk, only for vehicles under 15 years old. 

Additionally, for passenger vehicles, the optional covers of Personal Belongings and Misfueling are included

Minimum & Maximum cover limit for passenger’s vehicles and for commercial ones

minimum 1.000€ maximum 100.000€

• *minimum limit for the issuance of a Premium plan for a passenger’s vehicle 4.000€
• *minimum limit for the issuance of a Premium plan for commercial vehicles 3.000€

The excesses in car insurance depend on the value of the vehicle:

Your vehicle’s insurance cover begins on the starting date and hour indicated on your Insurance Policy, with the condition that the premium fee has been paid in due time.

In particular:

• the insurance cover will be valid from the same day at 12 o’clock noon onwards if the insurance policy has been issued before 12 o’clock noon,
•  the insurance cover will be valid from the exact hour of issuance onwards if the insurance policy has been issued after 12 o’clock noon,
• if you have chosen the issuance of the insurance policy to happen at a later date other than today, the insurance cover will be valid on the date you have chosen from 12 o’clock noon onwards.

Particularly in the case of the Premium Full Comprehensive plan concerning the covers for Own Damage, Fire, Complete theft, Partial Theft, Natural perils, Strikes, riots, civil commotion, Malicious Damage, Loss of use of the vehicle’ your insurance is valid on the starting date and hour indicated on your insurance policy under the following circumstances:

• The Vehicle has been inspected and photographed by the company.
• During the inspection, the Vehicle stands in good condition and it has been confirmed that all its data (including the model type) are identical to those declared on the Insurance application.

In case of transfer:

• Cancellation of Insurance Policy: Insurance coverage ends as soon as the transfer is completed or agreed upon.
• Return of Insurance Certificate: The insurance certificate must be returned to the company within 48 hours of the cancellation.
• Loss of Certificate: If the certificate is lost, an affidavit is required and must be sent to the company.
• Title of Ownership: The new owner must agree with the details on the title of ownership for the new insurance to be valid.

In case of purchase of a new vehicle:

• A new insurance policy is issued in the name of the new owner, based on the title of ownership.

The vehicle’s value limit is calculated according to its current commercial value and it is necessary in case you have chosen the Full Comprehensive Premium plan.

In case of a motor insurance policy you will receive in your email the following documents:

• Insurance policy
• Receipt of payment
• Certificate of insurance
• Insurance application
• Insurance terms handbook

In case of a technical issue in Anytime’s telephone lines, please use our email –  helpdesk@anytimeonline.com.cy for anything you might need and for cases that require road assistance you may call +357 25 561 837.

You can settle your premiums on a three-month, six-month or annual installment plan, when you have chosen to pay by direct debit.

Sure you can, just contact us!

Call us at 800 88 800 from Cyprus, or at +357 22200700 from abroad on weekdays between 08:00 - 18:00 Send us an email at motor@anytimeonline.com.cy

Third-party liability coverage applies to the use of the Motor Vehicle only in the following areas:

✓ In the Republic of Cyprus.
 ✓ In the Sovereign Base Areas of the United Kingdom in Cyprus. 
✓ Only third-party liability coverage, in any country that is part of the unified agreement of the Council of Bureaux members, including the member states of the European Union.
 ✓ In Greece, only roadside assistance is applicable.

You can insure your home, quickly and easily, online or by phone.

• Visit anytimeonline.com.cy and choose the plan that suits you best.
• Fill in the premium calculation form following the instructions given.
• Make the payment and receive your insurance policy in your email.

Βy phone

• Call 800 88 800 free of charge to speak to one of our representatives.
• Make the payment by phone and receive your insurance policy in your email.

Anytime has three home insurance plans:

• Building coverage plans
• Content coverage plans
• Building and Content coverage plans

Each plan offers unique covers that meet your own needs.

BUILDING COVERAGE PLANS

Economic: A very good solution for those who wish to be protected only from the most common risks, such as fire, smoke and tree fall.

Value: A wider insurance package that includes cases such as flood, short circuit, theft, damages due to theft attempts and leakage.

Premium: Our full comprehensive plan, so that you are protected from all possible risks.

CONTENT COVERAGE PLANS

Content Plus: A complete insurance package that protects your home’s content in cases such as fire, earthqauake, explosion, occupier’s liability against third parties, flood, theft, short-circuit, all risks and other.

Content Extra: All the covers included in the Content plan above, plus the coverages of relocation expenses, breakage of glass, sanitary fixtures and mirrors and other.

You can additionally add the optional covers of Content Theft without Burglary and/or Valuables/Jewelry.

A building is defined as the structure together with its facilities (e.g. central heating, doors, windows) that cannot be detached from it without having their value reduced and additionally solar panels, kiosks, swimming pool, etc.

Content is considered as all the mobile assets that constitute a common household equipment and are located indoors or in storages that are parts of the building. They need to be intended for household use only and not a professional one, office equipment used for distance/remote work. Also, content is considered as all the fixed objects that that are attached to the building and can be detached without losing their value (e.g. air conditioners, light fittings, electrical appliances, clothing, furniture etc.

In case of a home insurance policy you will receive in your email the following documents:

• Your insurance policy
• The receipt of payment
• The insurance application
• The insurance terms handbook
• The mortgage clause (in case of a loan engagement)
• The Information Document

In home insurance, the following excesses apply depending on the risk:

Earthquake: Excess of 1.5% of the total insured sum.
Bursting of pipes: Excess of €200 per claim.
Flood, storm, hail, thunderstorm: Excess of €200 per claim for damages to insured items.

You can settle your premiums annually, or alternatively in a three-month or six-month installment plan. For your own better service, you can also pay by direct debit, so that you can keep your home without any additional hassle.

Sure you can! Just contact us!

• Call us at 800 88 800 free of charge on weekdays between 08:00 - 18:00
• Send us an email at home@anytimeonline.com.cy

In the case of covered damage to contents, the following items are covered up to €2,500 per item, even if their actual value is higher:

• Items made of porcelain, crystal, gold, silver, precious or semi-precious elements
• Mirrors, carpets, tapestry of any kind, furs 
• Pictures, paintings, status, handicrafts, any object that is considered a work of art
• Weapons, photographic material
• Computers, audio-visual machines

For theft following a burglary or robbery, the total compensation for these items does not exceed 30% of the contents liability limit as stated in the insurance policy.

For damages to areas defined as "Building," the liability limit does not exceed 20% of the insured amount of the building. If it concerns damages to photovoltaic systems, the compensation limit is also specified in the insurance policy.

In the case of covered damage to photovoltaic systems, the Company's liability limit for all such damages will not exceed 20% of the liability limit of the Building mentioned in the Table of the Insurance Policy.

You can insure your vehicle, quickly and easily, using two alternatives.

Οnline

1. Visit anytimeonline.com.cy and choose the plan you are interested in.
2. Fill in the premium calculation form following the instructions given.
3. Make the payment and receive your insurance policy in your email.

By phone

1. Call 800 88 800 free of charge to connect to one of our representatives.
2. Make the payment by phone and receive your insurance policy in your email.

The following vehicle categories CANNOT get insured at Anytime:

• Vehicles belonging to companies
• Commercial vehicles (like Van, Pick up)
• Motorcycles & mopeds
• Vehicles with foreign license plates
• Heavy trucks
• Commercial trucks
• Taxis
• Buses & coaches
• School buses
• Caravans
• Rental vehicles
• Hearses
• Driving school vehicles
• Tractors & agricultural machinery
• Trucks transporting liquid fuels, chemicals or other dangerous goods
• Trucks transporting vehicles (e.g. road assistance)
• Trucks moving on airport runways
• Trucks moving in construction sites
• Refrigerators
• Fire engines
• Ambulances
• Garbage-collection vehicles

You can click here for more. 

Anytime offers 3 Smart Drive Insurance plans for your car to suit all needs:

Smart Economic: The ideal solution for those who wish the absolutely necessary by the law insurance cover (third party liability) including Road Assistance.

Smart Value: The most luxuriant basic program of third-party liability, including the covers for ‘Windscreen and Glass damage’ as well as ‘Personal Accident’.

Smart Premium: Our full comprehensive insurance, designed for you desiring your vehicle’s full coverage. A complete insurance program designed against all risk.

Smart Drive is the first insurance program that connects with the Anytime SmartDrive Cyprus app on your mobile. It helps you assess your driving behavior and continuously improve. The better you drive, the more you earn! The use of the app is mandatory.

The innovation of Anytime Smart Drive insurance is that it is connected to careful driving. This type of insurance is particularly popular abroad.

So, if you drive safely by staying within the speed limit, braking progressively or making turns smoothly, and your reflexes are constantly on the alert, then time has come for you to save some money on your car insurance by getting huge discounts on your premium fee.

The excesses in car insurance depend on the value of the vehicle:

In case of transfer:

• Cancellation of Insurance Policy: Insurance coverage ends as soon as the transfer is completed or agreed upon.
• Return of Insurance Certificate: The insurance certificate must be returned to the company within 48 hours of the cancellation.
• Loss of Certificate: If the certificate is lost, an affidavit is required and must be sent to the company.
• Title of Ownership: The new owner must agree with the details on the title of ownership for the new insurance to be valid.

In case of purchase of a new vehicle:

• A new insurance policy is issued in the name of the new owner, based on the title of ownership.

The vehicle’s value limit is calculated according to its current commercial value and it is necessary in case you have chosen the Full Comprehensive Smart Premium program.

In case of a motor insurance policy you will receive in your email the following documents:

• Insurance policy
• Receipt of payment
• Certificate of insurance
• Insurance application
• Insurance terms handbook

Then, in an email you will receive your codes and instructions on how to download the Smart Drive Cyprus app.

You can settle your premiums on a three-month, six-month or annual installment plan, when you have chosen to pay by direct debit.

Sure you can, just contact us!
Call us at 800 88 800 from Cyprus, or at +357 22200700 from abroad on weekdays between 08:00 - 18:00
Send us an email at motor@anytimeonline.com.cy

Third-party liability coverage applies to the use of the Motor Vehicle only in the following areas:

✓ In the Republic of Cyprus.
✓ In the Sovereign Base Areas of the United Kingdom in Cyprus. 
✓ Only third-party liability coverage, in any country that is part of the unified agreement of the Council of Bureaux members, including the member states of the European Union.
✓ In Greece, only roadside assistance is applicable.

The score for each route and the total score are calculated depending on your driving behaviour, meaning:

• Speeding

Speeding is defined as exceeding the speed limits indicated in each road.

Your score is calculated considering how long you have been driving over the speed limit and how much you exceeded it.

• Mobile use while driving

Mobile use is calculated by detecting the device movement while driving (talking, texting etc.) as captured by the smartphone sensors.

The score is not affected as long as the device remains stable (for example when the driver uses Bluetooth or hands-free) or the driver uses their mobile when their car is not on the move.

• Braking

The score for braking is calculated according to the factors below:

• The number of times that sudden braking might occur
• The overall behaviour of the driver in relation to their use of braking

This overall behavior is called Aggressiveness and it can be low, medium or high.

The rate of Aggressiveness is important as it indicates how smooth someone’s driving is in general. Medium and high Aggressiveness can raise the stakes in driving, which is why they can lower your score.

• Acceleration

Acceleration is scored based on the following factors:

• The number of times it might occur
• The overall behavior of the driver in relation to their use of acceleration

This overall behaviour is called Aggressiveness and it can be low, medium or high.

The rate of Aggressiveness is important as it indicates how smooth someone’s driving is in general. Medium and high Aggressiveness can raise the stakes in driving, which is why they can lower your score.

Get a discount depending on your driving behaviour and your total score according to the score table below:

The discount is applicable to your renewal premium concerning the covers for ‘Third Party Liability’ and ‘Own Damage’.

In case of a technical issue in Anytime’s telephone lines, please use our email –  helpdesk@anytimeonline.com.cy for anything you might need and for cases that require road assistance you may call +357 25 561 837.

Your vehicle’s insurance cover begins on the starting date and hour indicated on your Insurance Policy, with the condition that the premium fee has been paid in due time.

In particular:

• the insurance cover will be valid from the same day at 12 o’clock noon onwards if the insurance policy has been issued before 12 o’clock noon
• the insurance cover will be valid from the exact hour of issuance onwards if the insurance policy has been issued after 12 o’clock noon
• if you have chosen the issuance of the insurance policy to happen at a later date other than today, the insurance cover will be valid on the date you have chosen from 12 o’clock noon onwards

Particularly in the case of the Premium Full Comprehensive plan concerning the covers for Own Damage, Fire, Complete theft, Partial Theft, Natural Perils, Strikes, Riots, Civil Commotion, Malicious Damage, Loss of Use of the Vehicle’ your insurance is valid on the starting date and hour indicated on your insurance policy under the following circumstances:

• The Vehicle has been inspected and photographed by the company.
• During the inspection the Vehicle stands in good condition and it has been confirmed that all its data (including the model type) are identical to those declared on the Insurance application.

The App needs the following settings in iOS, in order to work properly and record your trips:

• Location Services (GPS) must be ENABLED.
• Motion & Fitness: ENABLED
• Bluetooth (optional): ENABLED (useful in case of activated Car Bluetooth)
• Wi-Fi & Mobile Data (3G/4G): It is strongly recommended to keep the Wi-Fi and/or Mobile Data (3G/4G) ON in order to optimize the Trip recording procedure
• Low battery mode: must be OFF (Settings / Battery)
• Background App Refresh: must be ENABLED (Settings/General)
• Compass Calibration: ENABLED (iOS Settings > Privacy > Location Services > System Services > Compass Calibration)

No worries, it is very simple to have the proper setup! Most of these device settings are ON by default and the App guides you during the installation to provide all the required approvals and make the necessary checks. So, unless you change those settings, no further action is required. 

The App needs the following settings in Android in order to work properly and record your trips:

• Location Services (GPS) must be ENABLED
• Low battery mode: must be DISABLED (Settings / Battery)
• The App must be allowed to run permanently in the background by the device Battery Manager or any third-party Battery Optimization app.
• The App must NOT be included in any Battery Optimization lists.
• Wi-Fi & Mobile Data (3G/4G): It is strongly recommended to keep the Wi-Fi and/or Mobile Data (3G/4G) ON in order to optimize the Trip recording procedure.
• Google Play services latest version should be installed/activated in the device

Yes. In order for the App to work properly, you should never Sign out, uninstall the App or do anything that might disable the App. 

In such case your Smart Drive insurance policy will be cancelled.

It is necessary to download the Anytime Smart Drive app and keep it active throughout your insurance period to access your driving data and to become even better driver enabling you to get lower renewal premiums.

The Smart Drive Cyprus app has been created so that you are offered better service and to make everything easier for you.

When using this app, you can get informed 24/7 on the following:

• Your driving behavior
• Your performance per day, week, month as well as your overall performance
• Your score
• Each route’s details

Also, you may:

• Identify your weaknesses
• Compare yourself to other drivers

In case you haven’t insured your car with one of the Smart Drive plans yet, you can use the app for a trial period of up to two months.

After the trial period is over you will need to have a Smart Drive insurance policy to be able to use the app again.

By registering your email, you gain access to a two-month free trial of the app. This allows us to assess your driving habits and secure special benefits for you.

Additionally, we keep you updated on everything new in the Smart Drive program, including reminders about our latest news and ongoing contests.

You may contact Anytime:

• Call 800 88 800 free of charge on weekdays between 8:00-18:00
• Call +357 22200700 if you are abroad on weekdays between 8:00-18:00
• By email to motor@anytimeonline.com.cy for any issue that concerns motor insurance.

Don’t forget that with my anytime, our free online service, your insurance policies, covers and your payment history are just a click away. Learn more and sign up for free here.

Surely, you might call us 24/7, 365 days a year for the following:

• Road Assistance Services
• Accident declaration

You can call 800 88 800 free of charge or in case you need Road Assistance in Greece call 1158. 

If you have misplaced your insurance policy, you can access all your documents via my anytime.

If you still haven’t created your own personal account, register at my anytime now.

Alternatively, you may print it directly from the email we have sent you or contact us:

• Call 800 88 800 on weekdays between 8:00 - 18:00
• By email to motor@anytimeonline.com.cy for motor insurance policies

Your insurance policy renewal procedure is quick and simple.

Twenty-two days before your insurance policy expiration date you will receive via email the renewal payment notification.

Two days after the payment of your premium fee you will receive the renewal of your insurance policy in your email.

You can pay off your insurance policy premium quickly and easily.

Via the online service my anytime using your card (Visa or Mastercard), free of any extra charges.

Alternatively

Via direct debit:

A standing order or automatic renewal is an easy payment method for your insurance, which gives you a 10% discount.

This means that:

• You pay the full amount of the premiums with the card you provide
• Your policy will be automatically renewed every year without you having to do anything
• 10 days before the payment date, an automatic attempt will be made to charge your card. You will receive a notification about the renewal of your policy before the automatic charge
• The 10% discount will apply to all your policy renewals

Online:

• Via internet banking at www.jccsmart.com using the Code of Online Payment which you will find under the section “Payment Data” in Payment Notification
• Via your card (VISA or MASTERCARD) by contacting us free of charge at 800 88 80 during working hours 08:00-18:00

We remind you that in order for your insurance cover to be valid it is necessary that the premium fee is paid in due time.

In case of a motor insurance policy you will receive in your email the following documents:

• Insurance policy
• Receipt of payment
• Certificate of insurance
• Insurance application
• Insurance terms handbook

If you wish to make any changes to your insurance policy the only thing that you have to do is contact Anytime:

• By sending an email to  motor@anytimeonline.com.cy  from the email address you have registered with us, including the change you wish to make
• By a call from the person insured (owner of the vehicle) or the card holder, in case of a card change, at 800 88 800 or at +357 22 200700 from abroad on weekdays between 08.00-18.00

In case you sell your vehicle and for any other reason for cancellation, all you need to do is contact Anytime via one of the following ways:

• Via the my anytime online service 
• By sending an email to  motor@anytimeonline.com.cy  from the email address you have registered with us, including the reason for cancellation.
• By post, including the reason for cancellation.

All the Anytime Standard Drive motor insurance programs cover the main driver and any other driver between 25-80 years old holding a driving licence exceeding 2 years of validity, with no need to include them by name.

If you have included in the policy a main driver or any other driver younger than 25 years old, then, according to the Standard Drive insurance program any driver between 18-80 years old is covered to drive, with no need to include them by name. Make sure to declare the date of birth of the youngest driver and the most recent driving license if a driver under 25 years of age is declared, including whether they have less or more than 2 years of driving experience.

We do not insure drivers with a learning or international driving licence. We insure drivers with a European driving licence or a licence valid in Cyprus according to the legislation.

Check here whether your driving licence is valid in Cyprus.

If you have a Smart Drive insurance program, check out the corresponding question under the Smart Drive FAQs.

You can benefit from additional discounts through the Family Offer scheme. Every new car or home insurance policy for you or a member of your immediate family (first-degree relatives) offers you an extra discount. For more information, click here.

To travel abroad with your vehicle, you need the Green Card, which certifies the minimum coverage for third-party liability insurance. This facilitates cross-border travel and ensures protection in case of an accident.

If you need roadside assistance abroad, here are some important details:

Roadside Assistance: Covers only Cyprus and Greece.
Companies Abroad: Make sure to have the contact information of the partnering roadside assistance companies with you.
Accidents: Call +357 22200700 for help.
Greece: Call 1158 for assistance within Greece.

In that case, you need to let us know as soon as possible.

• Call us at 800 88 800 free of charge

Our associate in charge will guide you through and make sure that you will have the best possible compensation experience. In case of fire, theft or malicious damage, you need to call the authorities first.

Any procedure at Anytime is quick, with you always at the center of attention. The only thing you need to do is call us at 800 88 800 free of charge.

In case a damage occurs at your home, one of our associates will come to you directly in order to assess the incident, so that the compensation procedure can begin.

Claims Department Working Hours: Monday, Tuesday & Thursday 08:30  – 16:00 & Wednesday & Friday 8:30  – 14:30

Go to our page and report your incident through the e-road assistance service or call us at 800 88 800 free of charge and keep calm. In case of a technical issue in our telephone lines, you may call Road Assistance Helpline directly at +357 25 561 837. We are here for you no matter what.

Anytime’s customer service line operates 24/7, 365 days a year. Immediately one of our associates will arrive at the site of the incident and take care of everything:

• Log the incident
• Fill in the "Accident Declaration" form
• Take photos of the vehicles involved and the scene of the accident
• Make sure that you will be informed about all the procedures that follow
• If you are abroad, call +357 22200700.

If it is necessary, the Road Assistance crew will transport your vehicle to a local garage (for more information, you can refer to Article 27 of the terms). Road Assistance offers you quick on-the-spot service by specialists and specially equipped vehicles in Cyprus and Greece.

You can call 800 88 800 free of charge or in case you need Road Assistance in Greece call 1158.

Any procedure at Anytime is quick, with you always at the center of attention. The only thing you need to do is call us at 800 88 800 free of charge.

The compensation procedure begins at the moment of the accident, as in that case one of our associates will arrive immediately at the scene of the incident and do all that is necessary. Experts will estimate the cost of the damage by inspecting your vehicle at the garage of your choice. Anytime will pay the compensation directly after all the necessary supporting documentation has been provided.

Claims Department Working Hours: Monday, Tuesday & Thursday 08:30  – 16:00 & Wednesday & Friday 08:30  – 14:30

Go to our page and report your incident through the e-road assistance service or call us at 800 88 800 free of charge and keep calm. In case of a technical issue in our telephone lines, you may call Road Assistance Helpline directly at +357 25 561 837. We are here for you no matter what.

Anytime’s customer service line operates 24/7, 365 days a year. Immediately one of our associates will arrive at the site of the incident and take care of everything:

• Log the incident
• Fill in the "Accident Declaration" form
• Take photos of the vehicles involved and the scene of the accident
• Make sure that you will be informed about all the procedures that follow
• If you are abroad, call +357 22200700.

If it is necessary, the Road Assistance crew will transport your vehicle to a local garage (for more information, you can refer to Article 27 of the terms). Road Assistance offers you quick on-the-spot service by specialists and specially equipped vehicles in Cyprus and Greece.

You can call 800 88 800 free of charge or in case you need Road Assistance in Greece call 1158.

All procedures at Anytime are quick, with you always at the center of attention. The only thing you need to do is call us at 800 88 800 free of charge.

The compensation procedure begins at the moment of the accident, as in that case one of our associates will arrive immediately at the scene of the incident and do all that is necessary. Experts will estimate the cost of the damage by inspecting your vehicle at the garage of your choice. Anytime will pay the compensation directly after all the necessary supporting documentation has been provided.

Claims Department Working Hours: Monday, Tuesday & Thursday 08:30  – 16:00 & Wednesday & Friday 08:30  – 14:30

It is important to know that you can insure your home at any insurance organization you may choose, regardless if insurance is already offered at the bank from which you got your housing loan.

According to the Credit Agreements for Consumers relating to Residential Immovable Property Law of 2007 (41(I)/2017), the bank that grants the loan is obligated to accept coverage from any insurance company different to the one offered or preferred by the bank, with the condition that the level of coverage is relevant to the one offered or preferred by the bank.

If you have a loan engagement, you will need to submit the following to your bank:

• A copy of your insurance policy
• The mortgage clause

Both documents are automatically sent to you with the issuance of your initial insurance policy and with every renewal of your insurance policy.

You may contact Anytime:

• Call 800 88 800 free of charge if you are calling from Cyprus, or call +357 22200700 if you are abroad, on weekdays between 8:00-18:00
• Send an email to motor@anytimeonline.com.cy for any issue that concerns motor insurance

Don’t forget that with my anytime, our free online service, your insurance policies, covers and your payment history are just a click away. Learn more and sign up for free here.

Surely, you can call us 24/7, 365 days a year for the following:

• Road Assistance Services
• Accident declaration

You can call 800 88 800 free of charge or in case you need Road Assistance in Greece call 1158. 

If you have misplaced your insurance policy, you can access all your insurance policy documents via my anytime.

If you still haven’t created your own personal account, register now at my anytime.

Alternatively, you may print it directly from the email we have sent you or contact us:

• Call at 800 88 800 on weekdays between 8:00-18:00
• Send an email to motor@anytimeonline.com.cy for motor insurance policy

Your insurance policy renewal procedure is quick and simple.

22 days before your insurance policy expiration date you will receive via email the renewal payment notification.

2 days after the payment of your premium fee you will receive the renewal of your insurance policy in your email.

At Anytime you may pay for your insurance policy quickly and easily.

Via direct debit:

A standing order or automatic renewal is an easy payment method for your insurance, which gives you a 10% discount.

This means that:

• You pay the full amount of the premiums with the card you provide
• Your policy will be automatically renewed every year without you having to do anything
• 10 days before the payment date, an automatic attempt will be made to charge your card. You will receive a notification about the renewal of your policy before the automatic charge
• The 10% discount will apply to all your policy renewals

Online:

• Via internet banking at www.jccsmart.com using the Code of Online Payment which you will find under the section ‘Payment Data’ in Payment Notification
• Via your card (VISA or MASTERCARD) by contacting us free of charge at 800 88 80 during working hours 08:00-18:00

We remind you that in order for your insurance cover to be valid it is necessary that the premium fee is paid in due time.

In case of a motor insurance policy you will receive in your email the following documents:

• Insurance policy
• Receipt of payment
• Certificate of insurance
• Insurance application
• Insurance terms handbook

If you wish to make any changes to your insurance policy, the only thing that you have to do is contact Anytime:

• By sending an email to motor@anytimeonline.com.cy from the email address you have registered with us, including the change you wish to make
• By a call from the person insured (owner of the vehicle) or the card holder, in case of a card change, at 800 88 800 or at +357 22 200700 from abroad on weekdays between 08.00-18.00

In case you sell your vehicle and for any other reason for cancellation, all you need to do is contact Anytime via one of the following ways:

• Via the my anytime online service
• By sending an email to motor@anytimeonline.com.cy from the email address you have registered with us, including the reason for cancellation.
• By post, including the reason for cancellation.

All the Anytime Smart Drive motor insurance programs cover the main driver and any other driver between 23-80 years old holding a driving licence exceeding 2 years of validity, with no need to include them by name.

If you have included in the policy a main driver or any other driver younger than 23 years old, then, according to the Smart Drive insurance program any driver between 18-80 years old is covered to drive, with no need to include them by name. Make sure to declare the date of birth of the youngest driver and the most recent driving license if a driver under 23 years of age is declared, including whether they have less or more than 2 years of driving experience.

We do not insure drivers with a learning or international driving licence. We insure drivers with a European driving licence or a licence valid in Cyprus according to the legislation.

Check here whether your driving license is valid in Cyprus.

If you have a Standard Drive insurance program, check out the corresponding question under the Standard Drive FAQs

To travel abroad with your vehicle, you need the Green Card, which certifies the minimum coverage for third-party liability insurance. This facilitates cross-border travel and ensures protection in case of an accident.

If you need roadside assistance abroad, here are some important details:

Roadside Assistance: Covers only Cyprus and Greece.
Companies Abroad: Make sure to have the contact information of the partnering roadside assistance companies with you.
Accidents: Call +357 22200700 for help.
Greece: Call 1158 for assistance within Greece.

You can benefit from additional discounts through the Family Offer scheme. Every new car or home insurance policy for you or a member of your immediate family (first-degree relatives) offers you an extra discount. For more information, see here. 

MyAnytime is a service created to offer you access to better organizing 24/7, by providing the following:

• Access to your insurance policy information (e.g. insurance covers, renewal date etc.)
• Downloading and storing your documents such as the certificate of insurance, receipt of payment, insurance insurance policy, insurance application, mortgage clause)
• Paying your premium fee online
• Following your insurance policy payments
• Changing your contact information as well as your access data to the service
• Finding answers in your most frequently asked questions
• Contacting us about issues that concern your insurance policy

If you still haven’t created your own personal account, register now at my anytime.

Το e-road assistance allows you to easily and quickly, with just one click, declare your damage or accident without even having to pick up the phone!

How the service works:

• You go to the Anytime page
• You click on the e-road assistance icon (top right)
• You are reporting damage or an accident

Roadside Assistance already detects your location and comes directly to you

You can see at any moment from your mobile phone exactly where our specialized partner is and his arrival time in relation to where you are.

You may contact Anytime:

• Call 800 88 800 free of charge on weekdays between 08:00-18:00
• Call +357 22200700 if you are abroad on weekdays between 08:00-18:00.
• By email, at home@anytimeonline.com.cy

Don’t forget that with my anytime, our new and free online service, your insurance policies, covers and your payment history are just a click away. Learn more and sign up for free here.

You can call free of charge at 800 88 000. For Road Assistance, in Greece you can call 1158.

At Anytime your insurance policy renewal procedure is quick and simple.

• 30 days before your insurance policy expiration date you will receive via email the payment notification for the automatic renewal.
• 2 days after the payment of your premium you will receive the renewal of your insurance policy your email.

If you wish to know the exact date of your insurance policy renewal, you can call at 800 88 800 free of charge on weekdays between 8:00 – 18:00.

If you wish to change your contact information you can do it via my anytime.

Alternatively, you can simply call us at 800 88 800 free of charge on weekdays between 8:00-18:00

If you wish to make any changes to your insurance policy, the only thing that you need to do is contact Anytime:

• Call 800 88 800 free of charge on weekdays between 8:00-18:00.
• Call +357 22200700 if you are abroad on weekdays between 8:00-18:00.
• Send an email at home@anytimeonline.com.cy  for any issue regarding your home insurance.

If you have misplaced your insurance policy, you can print it directly from your email. In case you have deleted that email, you can find it at my anytime, our new and free online service which offers you 24/7-access and management of your insurance policies wherever you are.

Alternatively, just contact us:

• Call 800 88 800 free of charge on weekdays between 08:00-18:00
• Send us an email at home@anytimeonline.com.cy for property insurance contract. 

At Anytime you can pay off your insurance policy quickly and easily:

Via direct debit

A standing order or automatic renewal is an easy payment method for your insurance.

This means that:

• You pay the full amount of the premiums with the card you provide
• Your policy will be automatically renewed every year without you having to do anything
• 10 days before the payment date, an automatic attempt will be made to charge your card. You will receive a notification about the renewal of your policy before the automatic charge

Online

Quick payment via internet banking at www.jccsmart.com using the Code of Online Payment which you will find under the section “Payment Data”.

You can also make the payment via your credit, debit or prepaid card by contacting us at 800 88 800 free of charge.

We remind you that in order for your insurance cover to be valid it is necessary that the premium fee is paid in due time.

You can benefit from additional discounts through the Family Offer scheme. Every new car or home insurance policy for you or a member of your immediate family (first-degree relatives) offers you an extra discount. For more information, see here. 

In case you wish to cancel your home insurance policy, all you need to do is contact Anytime in one of the following ways:

• Via the online service My Anytime
• By email at home@anytimeonline.com.cy from the email address you have provided to us, including your policy number and the reason you wish to cancel.
• By post, including your policy number and the reason you wish to cancel.

MyAnytime is a service created to offer you access to better organizing 24/7, by providing the following:

• Access to your insurance policy information (e.g. insurance covers, renewal date etc.)
• Downloading and storing your documents such as the certificate of insurance, receipt of payment, insurance insurance policy, insurance application, mortgage clause)
• Paying your premium fee online
• Following your insurance policy payments
• Changing your contact information as well as your access data to the service
• Finding answers in your most frequently asked questions
• Contacting us about issues that concern your insurance policy

If you still haven’t created your own personal account, register now at my anytime.

Το e-road assistance allows you to easily and quickly, with just one click, declare your damage or accident without even having to pick up the phone!

How the service works:

• You go to the Anytime page
• You click on the e-road assistance icon (top right)
• You are reporting damage or an accident

Roadside Assistance already detects your location and comes directly to you

You can see at any moment from your mobile phone exactly where our specialized partner is and his arrival time in relation to where you are.